About Us

Chaiwala USA was founded in 2018 by Sajida and Fuad Jacksi, a wife and husband team, who are passionate about sharing their love for chai with the world. Our signature chai blends are hand crafted using pure, high-quality ingredients necessary to make that perfect cup of chai. Our chai reflects our heritage with influences from our Indian, African and Middle Eastern cultures. We use a robust black tea from East Africa and India as the base for all of our blends. Our spices are of the highest quality and ethically sourced from all over the world. Not only are our tea blends organic, vegan and non-gmo, they are hand-blended and packed locally in Long Island, NY.

Meet Fuad, Co-Founder

Born and raised in Tanzania, East Africa, Fuad Jacksi’s love for chai began in his childhood, inspired by his father’s passion for chai and his mother’s skill in crafting the perfect cup.

In 2017, Fuad turned this passion into Chaiwala, opening a café in Tanzania and later expanding with a second branch in 2018. By 2019, he began creating and packaging unique blends of chai, marking the start of Chaiwala’s journey.

After moving to the US in 2019, Fuad shifted Chaiwala’s focus to all-organic and natural ingredients. By 2021, he was visiting farms in Tanzania, Kenya, Rwanda, and India, establishing direct sourcing relationships, which inspired Chaiwala’s motto: “From farm-to-cup.”

In 2023, Chaiwala launched Purple Tea from Kenya and partnered with a tea estate in Assam, India in 2024 to produce fresh, decaf chai.

Chaiwala is committed to supporting farmers and communities in Africa and India by giving back a portion of its sales. With a vision to expand blends and explore new tea products, Chaiwala remains a brand rooted in tradition, quality, and community.